Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Charges, Terms & Conditions For Buffet
Crockery, Cutlery & Utensils:
- Standard Package: Rectangular chafing dish, melamine plates, stainless steel cutlery and disposable cups will be used throughout the event. [1 sets per guest with 30% extra].
- Premium Package: Roll top chafing dish, melamine plates, stainless steel cutlery and hi-ball glasses will be used throughout the event. [1 sets per guest with 30% extra].
- Customers are required to prepare their own utensils and crockery for the food that are not catered by us [e.g. desserts, cakes].
Furniture:
- All furniture setup for guest [Eg. Round tables, oblong tables, cocktail tables, chairs and bar stools] are NOT included in the packages.
- Customers are required to provide the tables for food if canopy/ furniture are not rented from The Perfect Match Catering.
- The Perfect Match Catering is NOT responsible for the setup of furniture rented from third party. Customers are required to setup the furniture prior the function.
Decorations:
- Artificial flowers will be used as decorations on the buffet tables.
Serving Duration:
- The duration of the services is limited to 3 hours only. Should you wish to extend the duration of the services, kindly inform management in advance and additional charges apply.
- We will not be liable for the food quality nor food contamination if any food is consumed after the recommended time, including takeaway food.
Staffing:
- Waiter charges: RM 80/person for First three (3) hours.
- Overtime/Additional hour – RM20 per hour per waiter on top of the base price.
- Double rate applies if event falls on a Malaysian Public Holiday.
- Additional fees apply if location is out of Klang Valley.
Setup of Event:
- The Perfect Match Catering will arrive at the venue 45 minutes to 1 hour before the event to ensure the freshness of the food.
- Any request for setup more than 3 hours or a day earlier is subjected to charges.
Others:
- We will not be responsible for complaints on events due to impromptu changes made by clients.
- Our staffs will only handle food and beverages prepared by our kitchen. Please kindly inform the event co-ordinator in advance if extra staff is needed to handle other food and beverage served.
- We DO NOT SERVE PORK in all events. Customers are NOT ALLOWED to serve pork or food that contains pork/ lard during the event.
- We will not hold responsible for any damages/missing items/running flow for food/beverages that are not prepared from our kitchen.
Booking & Payments:
- All bookings are subjected to availability. Availability is based on first come first serve basis with 80% deposit payment upon confirmation.
- We strictly do not accept any temporary reservations or verbal confirmations.
- Full payment should be made on the event day and to be collected by an authorized employee only.
- The Perfect Match Catering reserves the right to change the menu & packages without prior notice.
- Deposit is not refundable if cancellation is less than 7 days notice.
- Customer has to pay for any breakage and damages to equipments or crockery provided by The Perfect Match Catering.
- Bank transfer, cash or cheque payment is accepted.
Charges, Terms & Conditions For Banquet
Food Preparations:
- Food preparations will be done on site. Customer would need to allocate a spot for cooking [outdoor/ indoor].
- Canopy will be required for outdoor cooking & food preparations.
Crockery, Cutlery & Utensils:
- Porcelain crockery, stainless steel cutlery, globet and napkin will be used throughout the event.
- Customers are required to prepare their own utensils and crockery for the food that are not catered by us [e.g., desserts, cakes].
Table Setup:
- Setup of crockery,cutlery, napkins [red/white] and hi-ball glasses on tables are inclusive.
- Round table settings will be setup based on 10 pax per table.
Furniture:
- All furniture setup for guest [Eg. Round tables, oblong tables, cocktail tables, chairs and bar stools] are NOT included in the packages.
- The Perfect Match Catering is NOT responsible for the setup of furniture rented from third party. Customers are required to setup the furniture prior the function.
Decorations:
- Floral decorations are NOT inclusive in the package.
Staffing:
- One waiter will be allocated to serve 10 guests.
- Additional waiter charges:RM 100/person for First four (4) hours.
- Overtime/Additional hour –RM20 per hour per waiter on top of the base price.
- Double rateapplies if event falls on a Malaysian Public Holiday.
- Additional fees apply if location is out of Klang Valley.
Serving Duration:
- The duration of the services is limited to 4 hours only. Should you wish to extend kindly inform the management in advance and additional charges apply.
- We will not be liable for the food quality nor food contamination if any food is consumed after the recommended time, including takeaway food.
Setup of Event:
- The Perfect Match Catering will arrive at the venue 3 hours before the event.
- Any request for setup more than 5 hours in advance or a day earlier is subjected to charges.
Transportation:
- Transportation charges within Klang Valley will be charged from RM 200.
Booking & Payments:
- Prices quoted are subjected to 6% GST.
- All bookings are subjected to availability. Availability is based on first come first serve basis with 80% deposit payment upon confirmation.
- We strictly do not accept temporary reservations or verbal confirmations.
- Full payment should be made on the event day and to be collected by an authorized employee only.
- The Perfect Match Catering reserves the right to change the menu & packages without prior notice.
- Deposit is not refundable if cancellation is less than 7 days notice.
- Customer will need to pay for any breakage and damages to equipments or crockery.
- Bank transfer, cash or cheque payment is accepted.
Others:
- We will not be responsible for complaints on events due to impromptu changes made by clients.
- Our staffs will only handle food and beverages prepared by our kitchen. Please kindly inform the event co-ordinator in advance if extra staff is needed to handle other food and beverage served.
- We DO NOT SERVE PORK in all events. Customers are NOT ALLOWED to serve pork or food that contains pork/ lard during the event.
- We will not hold responsible for any damages/missing items/running flow for food/beverages that are not prepared from our kitchen.
Cancellation Terms
- Should it become necessary for Client to terminate this Agreement, and the event date is greater than fourteen (14) days, Caterer shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.
- If Agreement is terminated within fourteen (14) days of the event, Caterer shall be entitled to retain twenty-five percent (25%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals, and/or proposals costs.
- If Agreement is terminated within seven (7) days of the event Caterer shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.
- If an Agreement is drawn within three (3) days of the event, Client agrees to pay full event costs per bid.
Should the event be cancelled by Caterer, Caterer will fully refund any deposit within ten (10) days of the date of cancellation. If event is within fourteen (14) days, Caterer will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The caters responsibility is limited to items covered in the last accepted proposal by Client. Any additional items are at Client’s expense.
Privacy Policy
Perfect Match Catering respects the privacy of individuals regarding to personal data and is committed to protecting the privacy of our users, and strives to provide a safe, secure user experience.
This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 (“Act”), which describes how your information is collected and used and your choices with respect to your Personal Data. The following discloses our information gathering and dissemination practices for this website.
What personal information do we collect from the people that visit our website?
When registering or ordering on our platform, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our platform, place an order, respond to a survey, fill out a form, log in social media, subscribe to newsletter or enter information on our platform, provide us with feedback on our products or services.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, subscribe to newsletter or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve and optimize our website to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To conduct a contest, promotion, survey or other site feature.
- To expedite your transactions process.
- To send periodic emails or notifications via social media regarding your order or other products and services.
- To follow up with you after correspondence (email, social media or phone inquiries).
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save your preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.
Once you turn the cookies off, some features will be disabled. It may make your site experience to be more efficient, but may also make you not be able to use our site or service properly. However, you will still be able to place orders.
Third party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Request Data Deletion
User may contact our support at inquiry@perfectmatchcateringservices.com to request the deletion or removal of personal data from this website. All the deletion of personal data will be permanently deleted from this website.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking.
Contact Us
If there are any enquiries regarding this privacy policy, you may contact us via the information below.
Perfect Match Catering Sdn Bhd (202401042529 (1588374-D))
inquiry@perfectmatchcateringservices.com
No 3, Jalan TS6/10, Taman Industri Subang 47510, Subang Jaya, Selangor
